Terms of Service
Last updated: 6/13/2025
Agreement to Terms
By downloading, installing, or using the Relate mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
Description of Service
Relate is a mobile application designed to help couples communicate their emotional states through a simple traffic light system. The App allows connected partners to share their current emotional status (represented by colors) in a private, non-verbal manner.
User Accounts and Eligibility
To use Relate, you must:
- Be at least 13 years of age
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Use the App only for its intended purpose
Acceptable Use
You agree to use Relate responsibly and not to:
- Use the App for any unlawful purpose
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to the App or other users' accounts
- Interfere with the proper functioning of the App
- Use the App to share inappropriate or harmful content
- Reverse engineer or attempt to extract the source code
Privacy and Data
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using Relate, you consent to the collection and use of your information as described in our Privacy Policy.
Subscription and Payments
Relate may offer premium features through subscription plans:
- Subscription fees are charged through your app store account
- Subscriptions automatically renew unless cancelled
- You can cancel your subscription at any time through your app store settings
- Refunds are subject to app store policies
Intellectual Property
The Relate app, including its design, functionality, and content, is owned by us and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the App for personal purposes only.
Disclaimers
Relate is provided "as is" without warranties of any kind. We disclaim all warranties, including:
- Merchantability and fitness for a particular purpose
- Uninterrupted or error-free operation
- Accuracy or reliability of information
- Security of data transmission
Important: Relate is not a substitute for professional relationship counseling or mental health services. If you are experiencing serious relationship or mental health issues, please consult with qualified professionals.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of Relate.
Termination
We may terminate or suspend your access to Relate at any time, with or without cause or notice. You may also terminate your account at any time by deleting the App and contacting support to remove your data.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through the App or other means. Continued use of the App after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of Relate will be resolved in the courts of [Your Jurisdiction].
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: relate@sendsorta.co.uk
Support: Visit our support page