RelateRelate

Support Center

We're here to help you get the most out of Relate

Frequently Asked Questions

How do I connect with my partner?

After creating your account, you can send an invitation to your partner via email or share a connection code. Once they accept, you'll be connected and can start sharing your status.

What do the colors mean?

Green: Feeling good, available to connect

Yellow: Okay, but might need some understanding

Red: Need space or having a difficult time

Is my data private and secure?

Yes! Your status updates are only shared between you and your connected partner. We use encryption to protect your data and never share it with third parties. Read our Privacy Policy for details.

Can I connect with multiple partners?

Currently, Relate is designed for one-to-one connections between partners. This helps maintain the intimate and private nature of the communication.

How do I delete my account?

You can delete your account from the app settings. This will remove all your data and disconnect you from your partner. You can also contact support for assistance.

What if my partner and I need professional help?

Relate is a communication tool, not a substitute for professional counseling. If you're facing serious relationship challenges, we encourage you to seek help from qualified relationship counselors or therapists.

Get in Touch

Email Support
Get help via email

Send us an email and we'll get back to you within 24 hours.

relate@sendsorta.co.uk
In-App Support
Chat with us directly

Use the support chat feature in the Relate app for instant help.

User Guide
Learn how to use Relate

Comprehensive guides and tutorials to help you get started.

Send us a Message

Contact Form
Fill out the form below and we'll get back to you as soon as possible.

Crisis Resources

Need Immediate Help?

If you or your partner are in immediate danger or experiencing a mental health crisis, please contact emergency services or a crisis helpline immediately.

Emergency: 911 (US) or your local emergency number

National Suicide Prevention Lifeline: 988

Crisis Text Line: Text HOME to 741741

National Domestic Violence Hotline: 1-800-799-7233